by alastairemerson
Explorer

I wish to downgrade my monthly allowance

I only 10Gb of my monthly 30Gb allowance, how do I downgrade and therefore pay less?

 

2 REPLIES 2
by Expert Contributor
Expert Contributor

Re: I wish to downgrade my monthly allowance

@alastairemerson as far as I'm aware you can only upgrade not downgrade, reason being you signed contract for 30 so you have to pay for 30. 

by
EE Employee

Re: I wish to downgrade my monthly allowance

Hi and welcome to the community @alastairemerson

 

You are only able to downgrade your talk plan within the last 30 days of your contract agreement.

 

Please see our guide on changing plans.

 

Many thanks,

 

Lee

 

 

 

 

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