by Mitch8
New Member

I have credit but still cannot get on line

I have just topped up 20 pounds on my dongle and it will not let me go on the internet. Stares I have no data help

2 REPLIES 2
by Grand Master
Grand Master

Re: I have credit but still cannot get on line

Hi @Mitch8 

 

Can you restart your device?

 

Thanks,




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by
EE Community Support Team

Re: I have credit but still cannot get on line

Hi @Mitch8

 

Welcome to the community.

 

Have you purchased a pack or data add-on?

 

Speak soon.

 

Leanne.

 

 

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