by Boozer
Explorer

I have a wifi mini which needs topping up. It used to be on my device list

I have a wifi mini which needs topping up. It used to show as a device on my device list on the ee app but no longer does. How can i top up as phone lines closed

4 REPLIES 4
by Grand Master
Grand Master

Re: I have a wifi mini which needs topping up. It used to be on my device list

At an ATM?

 

Have you looked in your online MyEE?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Boozer
Explorer

Re: I have a wifi mini which needs topping up. It used to be on my device list

It has disappeared off my device list on my ee app

Highlighted
by Grand Master
Grand Master

Re: I have a wifi mini which needs topping up. It used to be on my device list

Yes, so I suggested looking online MyEE not the app.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team

Re: I have a wifi mini which needs topping up. It used to be on my device list

Hi @Boozer

 

Welcome to the community. 🙂

 

Did you manage to check if the device is showing on your My EE account online, as @XRaySpeX suggested?

 

Chris

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