by m_scott24
Visitor

How do I transfer from one device to another

I have three EE devices, I was told at the EE shop in Stoke-on-Trent that I could transfer my date on the other two devices (a 4gee capture cam and a EE osprey box) to my phone and that I could do this on the MyEE app but I haven't had any luck or been able to find it. Any help would be greatly appreciated thanks. 

Best wishes. 

2 REPLIES 2
by Grand Master
Grand Master

Re: How do I transfer from one device to another

@m_scott24   If all the devices are on the same account then you can gift data to the SIM card that’s in that device.  

 

 

by
EE Community Support Team

Re: How do I transfer from one device to another

Good morning @m_scott24

 

Thanks for coming to the community 🙂

 

Have you taken a look at the Data Gifting help and support pages?

 

Is it data gifting you're describing?

 

Data Gifting lets you move data around your devices when someone’s low. Just choose the person who needs data, choose who’s got spare data to gift and that’s it. They’re back online, without you spending an extra penny.

 

How it works:

 

  • open the MY EE app
  • go to Family Usage
  • choose who needs data
  • choose who’s gifting
  • choose the amount
  • send the Data Gift

Once it’s done, we’ll text the person whose data has been moved - and the person receiving the Data Gift.

 

Just keep in mind, you need at least 500 MB on your account to make a Data Gift.

 

Cheers

 

Richard

 

🙂

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