by chota
Explorer

How do I get my Data added to WiFi stick

I recently purchased a WiFi + USB Stick which included 30 days of Data. That has now run out and I purchased more credit using the supplied EE Top-Up card, however I can see I've paid £15 but it hasn't converted that to useable data, my account still shows Zero data. How do I get my credit converted into useable data ? It is a Hauwei HSPA + USB Stick so no seperate Sim card (at least that I can access)

Any help appreciated, thanks, Chota

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I get my Data added to WiFi stick

Buy the data from your credit by browsing to http://add-on.ee.co.uk/purchase.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: How do I get my Data added to WiFi stick

Buy the data from your credit by browsing to http://add-on.ee.co.uk/purchase.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by chota
Explorer

Re: How do I get my Data added to WiFi stick

Thank you very much problem solved, I'd looked at that page but it wasn't at all clear that that was what I had to do

by
EE Community Support Team

Re: How do I get my Data added to WiFi stick

Morning @chota

 

Welcome to the community.

 

Glad you got the help you needed from the community 🙂

 

Come back anytime.

 

Leanne.

by Grand Master
Grand Master

Re: How do I get my Data added to WiFi stick

Thanks! You're welcome :)! Glad I could be of assistance & it is now sorted.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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