by Mackenya
Explorer

How do I find my network security key

My iPhone connects automatically to my 4GEE network but I want to connect my new laptop and I cannot remember the network security key. Any advice would be appreciated. 

6 REPLIES 6
by Grand Master
Grand Master

Re: How do I find my network security key

Hi, 

 

You are trying to connect your laptop to your Phone? 

 

If so then the key will be under wifi settings on your phone. 

 

Thanks 




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by
EE Community Support Team

Re: How do I find my network security key

Hi @Mackenya

 

Thanks for being a part of our community 🙂

 

Please do let @Northerner know if you have located the network security key.

 

Thanks

 

Richard

 

🙂

by Mackenya
Explorer

Re: How do I find my network security key

I am trying to connect my laptop to my 4GEE. It sees the wifi  but asks for the network key.  My iPhone is set up to connect automatically so don't need to enter the key. I have misplaced  the key and don't know how to get a replacement or a copy of the same to use to connect the laptop on internet through the 4GEE. 

by
EE Community Support Team

Re: How do I find my network security key

Hi @Mackenya

 

Thanks for coming back to me 🙂

 

What kind of Router are you using?

 

This information is from our Bright box router - connect using WiFi help and support pages.

 

This may not be the router you are using, but the principle remains the same.

 

To connect a computer or device to your Bright Box router, you'll need:

  • Your wireless network name (also called an SSID), e.g. EE-Bright-Box-xyhy
  • Your wireless password (also called a security key or wireless network key)

You'll find these on a sticker on your router and your keep me card.

 

Have a look for the sticker on your router.

 

Let me know how you get on.

 

Thanks

 

Richard

 

🙂

Highlighted
by Grand Master
Grand Master

Re: How do I find my network security key

The WiFi key will be found on the KeepMe card that came with your MBB device & also on the label underneath the device itself.

 

@Richard_C: As it's 4GEE, it won't be a BrightBox.

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by
EE Community Support Team

Re: How do I find my network security key

Thanks @XRaySpeX 🙂

 

Hope you got the information you needed @Mackenya

 

Please do let us know

 

Cheers

 

Richard

 

🙂

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