by k3ro
Visitor

How do I cancel Osprey contract?

I'm trying to cancel my EE rolling contract for my Osprey... I've tried googling it but always end up back at this page:

http://ee.co.uk/help/accounts-billing-and-topping-up/cancel-or-return/cancelling-a-contract-after-14...

My phone is not with EE so I've tried calling 07953 966 250 . However it wants you to input a mobile number... I don't have an EE phone so it won't let me past this part. I can't find a different number to call.

 

Tried using the live chat but it says you have to call to cancel, but only gives the number 150.

 

Help appreciated...

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: How do I cancel Osprey contract?

@k3ro   If you login to your osprey device via the device manager.  You'll find the sim number ( phone number). Of the SIM card that's used in the device.   Use that number when you call EE customer services. 

 

CLICK HERE TO SEE HOW TO LOGIN VIA ACCOUNT MANAGER

1 REPLY 1
by Grand Master
Grand Master
Solution

Re: How do I cancel Osprey contract?

@k3ro   If you login to your osprey device via the device manager.  You'll find the sim number ( phone number). Of the SIM card that's used in the device.   Use that number when you call EE customer services. 

 

CLICK HERE TO SEE HOW TO LOGIN VIA ACCOUNT MANAGER

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