by Melanie0607
Visitor

EE wont accept my registration for underground wifi

Ive been trying to text EEWIFI to 9527 (like hundred times already) but i keep on recieving the same reply 

 

"Sorry, there was a technical glitch. Could you try sending your text again in a bit? If you keep having this issue, contact customer services to sort it"

 

Can someone help me pls? Thanks

1 SOLUTION

Accepted Solutions
by
EE Employee
Solution

Re: EE wont accept my registration for underground wifi

Welcome to the Community @Melanie0607

 

Are you trying to register for the London Underground WiFi service?

 

If you joined EE after Nov 2015 there's no need to send the registration text as it's part of your plan as standard.

 

See the London Underground WiFi help pages for help on getting set-up.

 

Let me know if you need anything else.

 

Thanks - Karen. Smiley Happy

1 REPLY 1
by
EE Employee
Solution

Re: EE wont accept my registration for underground wifi

Welcome to the Community @Melanie0607

 

Are you trying to register for the London Underground WiFi service?

 

If you joined EE after Nov 2015 there's no need to send the registration text as it's part of your plan as standard.

 

See the London Underground WiFi help pages for help on getting set-up.

 

Let me know if you need anything else.

 

Thanks - Karen. Smiley Happy

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