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by
Explorer

EE speeds on PS4

Hi, Currently have a 4GEE router with a mobile sim only plan for unlimited data. Currently I get 60mbps down & 16mbps up but when I connect my PlayStation and do a system test I’m only getting 5.1mbps down & 335kbps up. Why would the speed drop on the PlayStation? Very annoying as I’m trying to download games. 

any help or info would be greatly appreciated.

 

thanks 

1 SOLUTION

Accepted Solutions
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by Grand Master
Grand Master
Solution

Re: EE speeds on PS4

Hi @Brvhrt123 

 

Your speed is via the PSN Network, which is likely getting hammered. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

2 REPLIES 2
Highlighted
by Grand Master
Grand Master
Solution

Re: EE speeds on PS4

Hi @Brvhrt123 

 

Your speed is via the PSN Network, which is likely getting hammered. 

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

View solution in original post

Highlighted
by
Explorer

Re: EE speeds on PS4

hi @Northerner 


please see link below, turns out that PSN download speeds have been reduce.

 

i had been in touch with EE and hats off to them they tried everything to resolve the issue. They even switched me back to my old plan on a rolling 30 contract at a highly discounted price. 

thanks for your efforts 👍🏼

 

https://www.businessinsider.com/playstation-4-downloads-slowed-coronavirus-internet-speeds-bandwidth... 

 

 

 

 

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