13-02-2019 09:21 AM - edited 13-02-2019 09:26 AM
I wondered if I can ask EE to install an external antenna for me, even though I'm not a direct EE customer?
I currently use a Virgin 4G sim (200Gb/month for £20). Virgin uses the EE network to provide its service. I use a Huawei B618-22d router and have a 4G-XPOL-A0001 omni-directional antenna although I don't need it where I currently live. We are looking to move house, and at our viewings of the new house, my phone showed no signal whatever.
So I'm looking for somemone with expertise in the locations of the transmitters to (preferably) undertake a desktop assessment to say whether there is anywhere an external antenna could be installed to get a signal, and then install it.
I know EE have a team who can install antennae for EE customers. I wondered if they could help me?
Or if anyone has any other suggestions (In case it helps, I live in Northumberland)?
Solved! See the answer below or view the solution in context.
13-02-2019 11:26 AM
13-02-2019 11:26 AM
13-02-2019 11:49 AM
Many thanks, James, for such a rapid reply.
That is unfortunate. Like many others, I am an indirect EE customer, so it is a shame that I can't use your expertise to get the best out of your network. Maybe that is something you could consider in the future.
13-02-2019 02:37 PM
Even if you were an EE customer you'd only get that service with an EE 4GEE Home Router, which you don't have
13-02-2019 04:05 PM
Can you point me in the direction of where you obtained 200GB at £20 a month? I looked on the Virgin site couldn't see anything even close to that.
14-02-2019 10:33 AM
I'm afraid it was a special Black Friday deal.
They did it a couple of years ago, but last year (2018) I was in the market for such a SIM, as the house we were hoping to buy had rubbish BT broadband but excellent EE 4G. They initially did a special deal of 100Gb for £20, but closer to Black Friday is was 200Gb. With 100Gb unused data rollover, it is excellent! 🙂
Shame that house fell through and the house we are now hoping to buy has no EE service and also rubbish wired broadband! 😞
14-02-2019 04:34 PM - edited 14-02-2019 04:34 PM
I am hoping that with the increased provision by EE to provide the Emergency Services Network, EE coverage will increase quite a bit, particularly in rural locations. If so, they could virtually eliminate the need for wired broadband. However, as EE and wired broadband are both provided by BT, I find it difficult to believe they will aim to do that! :mansad:
by jamie3000 09-04-2019