Highlighted
by
New Member

EE 4G Home Router Not showing as an available network

I can’t get through to speak to someone...

Our 4G home router wasn’t working (network light was red) so I re-set the router (after several attempts) and now all the lights are as they’re supposed to be, but when we try and log on to the 4g hub from any device  it does not show as an available network. (There is a network called Openwrt that I don’t know what it is!) 

Many thanks! 

1 REPLY 1
Highlighted
by
EE Community Support Team

Re: EE 4G Home Router Not showing as an available network

Hi @Macbuchan0.

 

Welcome to the community.

 

Is the 4GEE device within range of the device that you're trying to connect?

 

Does it tell you on the sticker what the device will show up as?

 

Jon

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.