by Newbe82 Contributor
Contributor

Changing from EE home WiFi to EE fibre

Would I be able just to change over without having to pay any existing months payments

1 SOLUTION

Accepted Solutions
by
EE Community Support Team
Solution

Re: Changing from EE home WiFi to EE fibre

Hello there @Newbe82

 

Thanks for coming back to the community.

 

If you give us a call on either 150 or 0800 079 8586, we will be able to look at cancelling your existing mobile broadband and setting you up with fibre broadband.

 

The team will be able to check any cancellation costs and let you know your next steps.

 

Thanks, Leanne 🙂

4 REPLIES 4
by Grand Master
Grand Master

Re: Changing from EE home WiFi to EE fibre

No, EE mobile products are entirely separate from Home BB & there is no upgrade path between them.

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If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by
EE Community Support Team
Solution

Re: Changing from EE home WiFi to EE fibre

Hello there @Newbe82

 

Thanks for coming back to the community.

 

If you give us a call on either 150 or 0800 079 8586, we will be able to look at cancelling your existing mobile broadband and setting you up with fibre broadband.

 

The team will be able to check any cancellation costs and let you know your next steps.

 

Thanks, Leanne 🙂

by Newbe82 Contributor
Contributor

Re: Changing from EE home WiFi to EE fibre

Thank you all sorted and changed over,much appreciated

by
EE Community Support Team

Re: Changing from EE home WiFi to EE fibre

No problem @Newbe82 Smiley Happy

 

I'm glad you were able to find the help you needed in the community.

 

James

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