06-10-2017 03:50 PM
A few weeks ago I bought a second hand Samsung Mini computer and after running it a few times was unable to get a WiFi connection. The person I bought it from vanished into thin air. So I'm stuck with it. I bought a Huawei E3533 and put some data (£30 worth) on it, but now find it will go to the EE website, but won't let me surf the Internet.
Strangely the blue light is on constantly so there is a signal there and data is being exchanged with the website, but there's no way I can get anywhere else. I'f some one has one of these things and its working OK, will they tell me how.
Thanks a lot.
06-10-2017 05:04 PM
Browse to http://add-on.ee.co.uk/status . What does it tell you about your plan, allowances, etc.?
07-10-2017 10:05 AM
The screen shows I've got £30 worth of data. Well it would as I only topped it up a week ago and haven't been able to get out on the Internet since, except to EE website where I hope EE hasn't been gobling up my data while I've been sat there wondering how to start surfing.
07-10-2017 01:29 PM
Well it would
Eh? Would but doesn't? What does it say exactly?
08-10-2017 03:53 PM
This is what I get
And then this shows up telling me I should be signed up to the ISPs service, but I'm already signed up as I have a dongle with 6GB of data slowly running out as I lumber from one forum to the next getting no where.
I'm off to my local EE shop tomorrow and ask them why I'm still not getting out on the net.
08-10-2017 07:36 PM
You need to browse to http://add-on.ee.co.uk/purchase when the PC or whatever you are doing it on is not connected to some other WiFi other than your dongle. That's what "Please turn off WiFi to access this platform" is saying.
by Wano69 Sunday
by SophieD Friday