by Yuriy
Visitor

Can't get on add on page

I have been using 4gee wifi mini device for a month now. yesterday i thought that i used all data again and tried to add on, as i did several times before without any problems. But when I tried to go on my account or add on page, it always redirect me on ee.mobilebroadband page.

 

I had to use another wifi network to login to my accout where I discovered, that I still have some data, therefore everything should be alright, but it not.

 

Can somebody explain me what is going on and what I need to do to fix everything.

 

Thank you in advance

2 REPLIES 2
by
EE Employee

Re: Can't get on add on page

Hi @Yuriy and welcome to the community.

 

This is very unusual,

 

Would made you think you have no data left, did it divert to any error page?

 

Many thanks,

 

Lee

 

 

by Grand Master
Grand Master

Re: Can't get on add on page

Login in to device @ http://192.168.1.1/ and it should show a link for checking your allowance.

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