by Yuriy

Can't get on add on page

I have been using 4gee wifi mini device for a month now. yesterday i thought that i used all data again and tried to add on, as i did several times before without any problems. But when I tried to go on my account or add on page, it always redirect me on ee.mobilebroadband page.


I had to use another wifi network to login to my accout where I discovered, that I still have some data, therefore everything should be alright, but it not.


Can somebody explain me what is going on and what I need to do to fix everything.


Thank you in advance

EE Employee

Re: Can't get on add on page

Hi @Yuriy and welcome to the community.


This is very unusual,


Would made you think you have no data left, did it divert to any error page?


Many thanks,





by Grand Master
Grand Master

Re: Can't get on add on page

Login in to device @ and it should show a link for checking your allowance.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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