10-01-2017 03:44 PM
I Cant connect to a VPN via a brand new EE 4G wifi device, i have an Iphone on EE which works fine if i use it as a hotspot. There are no internet issues with the new 4G device and our IT specialists have tried everything. Ive seen other peopl reporting issues with PPTP type connections with newer EE 4g devices. Can anyone help?
10-01-2017 03:46 PM
I Can't connect to VPN using PPTP via EE 4G wifi device. I have no issues connecting through EE using my Iphone as a 'hotspot'.
10-01-2017 06:34 PM
Hi and welcome to the Community @jonathan26
So I can try and assist, please may I know if you are using an EE personal or business account.
It should allow you to connect as it is using the same connection as you would do on an iPhone.
12-01-2017 01:25 PM - last edited on 12-01-2017 01:34 PM by James_B
Its through EE business -Account - XXXXXXXXX
I have been back on to our IT and again they are suggesting that there must be some kind of setting either on the device iteself or the account preventing us establishing a VPN connection.
[Mod edit: Please do not post personal information such as your account number in this public forum. Thanks]
12-01-2017 01:54 PM
by SophieD Friday
by Duxies a week ago