by Steveparkin70
Explorer

Can I refresh my data allowance early?

 
4 REPLIES 4
by Profile closed
Not applicable

Re: Can I refresh my data allowance early?

No sorry, if you have run out of data you can purchase more until your allowances refresh on you next billing date.

by Steveparkin70
Explorer

Re: Can I refresh my data allowance early?

I need it one day earlier than scheduled - will I still need to buy add on?

by Profile closed
Not applicable

Re: Can I refresh my data allowance early?

Yes you will, either that or you can wait until your allowances reset.

by
EE Community Support Team

Re: Can I refresh my data allowance early?

Hi @Steveparkin70.

 

Welcome to the community. 

 

@Profile closed is correct, if you need data after you have ran out you will need to purchase more. 

 

You can find information about all the add-ons we offer by logging in to your My EE and following these instructions:

 

Plan & Add-ons > Get Add-ons > Data. 

 

Alternatively, you can speak with customer services who can look at your options. 

 

I hope this helps, 

 

Katie 🙂

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