The process for obtaining a BDUK Subsidy code looks to have changed, in the past the home user applied for the code and once received then provided it to the supplier e.g. EE; however, now what happens is the Supplier (EE) requests the voucher on your behalf, then https://basicbroadbandchecker.culture.gov.uk/ confirms with the home user before the process starts (Antenna installation). My question is, does EE offer this service of contacting the government on the home users behalf?
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@sdoran01 I highly recommend you call customer services and speak to them about this.
by johnhope a week ago