12-02-2019 12:53 PM
The process for obtaining a BDUK Subsidy code looks to have changed, in the past the home user applied for the code and once received then provided it to the supplier e.g. EE; however, now what happens is the Supplier (EE) requests the voucher on your behalf, then https://basicbroadbandchecker.culture.gov.uk/ confirms with the home user before the process starts (Antenna installation). My question is, does EE offer this service of contacting the government on the home users behalf?
Solved! See the answer below or view the solution in context.
12-02-2019 01:25 PM
@sdoran01 I highly recommend you call customer services and speak to them about this.
by jamie3000 2 weeks ago