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by craigomatic Contributor
Contributor

4gee home broadband experience

We live in an area where superfast broadband is not going to be an option. So we are considering EE's 4GEE option.

 

We do all the usual family things online, watch TV, browse, watch You Tube emails etc, sometimes make calls, but we have no idea of our actual usage. Our current ADSL plan is unlimited and our service provider does not supply us a record of our usage as they say this is an Openreach thing. Openreach are not our supplier so they wont do it either. And so it goes.

 

I could make an estimate based on an average film length and the bandwidth that would use, but that's really guesswork. Ideally we'd like an unlimited option, but i doubt that is going to happen anytime soon and the largest 500gb is a rather eyewatering £100pcm

 

So what I'd like to know before plumping for the the wrong plan, or even 4GEE itself is what the community's experience is of the right amount of data to go for. Especially interested in hearing from those who use it as their primary or only source of broadband and not necessarily for roaming.

 

1 SOLUTION

Accepted Solutions
by Skilled Contributor
Skilled Contributor
Solution

Re: 4gee home broadband experience

There's a good chance you will be using +10GB a day, which over a month would require you to be on a 300GB plan at £80 per month.

 

The 200GB plan is £50 per month, but you would likely need to reduce the number of hours you watch video on demand, or watch the video at a lower quality.

7 REPLIES 7
by Grand Master
Grand Master

Re: 4gee home broadband experience

Do you already have an EE phone? I should try out 1st the EE signal & bandwidth at your home by getting an EE PAYG SIM.

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If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by Skilled Contributor
Skilled Contributor

Re: 4gee home broadband experience

It would help the community to give you a realistic data estimate if you're able to say how many hours of video you watch each month, and on what platforms.

If you join 4GEE Home Broadband, you will be able to increase your tariff to a higher data plan, if you find your chosen plan does not have enough data. However the sale currently lasts until the 5th of February, after this the plans may become more expensive. You also have a 14 day DSR to return if your required amount of data is not financially suitable for you.


Also, have you tried checking your router, computers, and mobile phones to see how much data you're using over your local network?

by Grand Master
Grand Master

Re: 4gee home broadband experience


@craigomatic wrote:

Our current ADSL plan is unlimited and our service provider does not supply us a record of our usage as they say this is an Openreach thing. Openreach are not our supplier so they wont do it either.


It is not OR who supplies ADSL but BT Wholesale. EE Home BB manages to supplies your usage & they are also a BTw ISP.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Star" button below.
To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by craigomatic Contributor
Contributor

Re: 4gee home broadband experience

I have had an EE phone account since it was Orange. At that time servivice was patchy, but Orange was the best of the providers. More recently hower a mast has been erected nearby and the signal is excellent with speeds over ten times and up to twenty time my current braoadband speed. Hence the interest.

 

In answer to the question about our usage. We spend most evenings watching online TV (iPlayer, Netflix etc) My DD is an avid You tube watcher and how much she actually does this is dependent on how often we remember to ask her to stop 😉

 

It was my provider who said it was Openreach who would need to provide them with the usage details. It is neither here nor there to me whether its OR or BT Wholesale as I can contact neither. It is my provider's responsibility to contact them, but it would seem this is not a priority for them.

 

And no, sadly my router does not record usage. I explored that. 😞

 

 

by Skilled Contributor
Skilled Contributor
Solution

Re: 4gee home broadband experience

There's a good chance you will be using +10GB a day, which over a month would require you to be on a 300GB plan at £80 per month.

 

The 200GB plan is £50 per month, but you would likely need to reduce the number of hours you watch video on demand, or watch the video at a lower quality.

by craigomatic Contributor
Contributor

Re: 4gee home broadband experience

Thanks Colourzen

 

I kind of thought the 200gb was a bit of wishful thinking. Incidentally EE are offering me 200 at £45 and 300 at £72 due to my current phone contract, but tbh both are only a little less, and aren't dealbreakers. 

 

Prices do seem to be reducing slowly and the bandwidth maybe by the time I've made my mind up they will be something closer to what my pocket wants.

 

Here's hoping.

by Will76 Contributor
Contributor

Re: 4gee home broadband experience

We were in a similar situation. BT ADSL was dog slow (<4mbs) and wasn't going to improve anytime soon. Got a quote from openreach to install fibre to the property and it was £50k ish!!

 

Anyway we got very good 4g in garden from EE. Sometimes 100mbs up and down.

 

So I have purchased the 500gig 4GEE package. Its £100 currently but I get 10% off for being a customer. I also took the EE installed antenna

 

We are DELIGHTED. Its fast and reliable. I get 60 down and 20up pretty solidly. I am looking at ways of putting the antenna on a tall pole on the property somewhere to mimic the access my phone gets at the end of the garden- but that's not crucial.

 

It does 'blip' out occasionally - which is not noticeable to me as a user. But we have a home alarm and fire alarm and some solar panel monitoring stuff installed that all uses the internet. These report an internet outage most days - not its not as rock steady as ADSL. Other than that - I'd recommend it.

 

But to answer your actual question.

 

I was able to get BT customer service to give me a print out of actual data usage by month for the last 12 months. They claimed this wasn't possible - but actually it was with pressure. I was using 200gig ish per month via BT and took a larger allowance from EE as I assumed my usage would go up with faster access.

 

 

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