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4gee WiFi mini password issue

ArcanicRose
Investigator
Investigator

‎28-06-2020 07:06 PM

So I’ve had my WiFi mini for a few months now, works a treat however i tried to connect a new device to it and it kept saying the password was incorrect

 

i tried logging on to my 4gee admin but that too said my password was incorrect even though i input every password that i use including the ones that came with my WiFi mini... 

 

any help?

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13 REPLIES 13
Chris_B
Grand Master
Grand Master

‎28-06-2020 07:33 PM - edited ‎28-06-2020 07:34 PM

@ArcanicRose   The user name and password to login as admin are both admin. Unless you’ve changed it yourself. 

ArcanicRose
Investigator
Investigator
In response to Chris_B

‎28-06-2020 08:20 PM

I did change it and i tried every password that i would have used but it said it was incorrect. However i now cant access it at all as i cant connect to my WiFi box as it says the password is incorrect

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XRaySpeX
Grand Master
Grand Master
In response to ArcanicRose

‎29-06-2020 03:02 AM

If you no longer know the admin pwd to login to it you'll need to Factory Reset it using the pin hole near the SIM slot. Then you can login to your MBB router at http://192.168.1.1 with username/pwd as "admin"/"admin" or with the password found under the battery cover.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
ArcanicRose
Investigator
Investigator
In response to XRaySpeX

‎29-06-2020 06:43 AM

I tried that But the admin page wont load up

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XRaySpeX
Grand Master
Grand Master
In response to ArcanicRose

‎29-06-2020 06:58 AM

Did you manually Factory Reset it? 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
ArcanicRose
Investigator
Investigator
In response to XRaySpeX

‎29-06-2020 04:52 PM

By pressing the reset button by the battery on the unit itself yeah 🙂

0 Helpful
Leanne_T
EE Community Support Team
In response to ArcanicRose

‎29-06-2020 05:06 PM

Hi @ArcanicRose

 

Welcome to the community.

 

Did you factory reset the device using the pin hole near the SIM slot as @XRaySpeX advised?

 

Thanks.

 

Leanne.

0 Helpful
ArcanicRose
Investigator
Investigator
In response to Leanne_T

‎29-06-2020 05:40 PM

Yes i did that 🙂

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Leanne_T
EE Community Support Team
In response to ArcanicRose

‎29-06-2020 05:52 PM

Hi @ArcanicRose

 

Thanks for coming back to me.

 

What happens when you try and load the admin page after the reset?

 

Leanne.

 

 

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