by deanquinlin Investigator
Investigator

4g mobile broadband signal

i am struggling with signal with this device in our static caravan, am i able to get an antenna installed to improve reception as it only has a usb port? 
 
 
 
4GEE WiFi
DIMENSIONS
Size: 65.7 x 96.3 x 18.8mm
Weight: 150g
4GEE WiFi
WHAT'S IN THE BOX?
  • Device
  • Power Cable
  • Battery
  • USB Cable
  • Quick Start Guide

 

WHATS IN THE BOX?
Battery capacity 4300.0  mAh
Memory internal memory 256.0  MB
Size & Width height 65.7  mm width 96.3  mm depth 18.8  mm weight 150.0  g
Connectivity wi-fi 802.11a/b/g/n/ac 
6 REPLIES 6
by Grand Master
Grand Master

Re: 4g mobile broadband signal

@deanquinlin : No, it has nowhere to attach an aerial.

 

EE do sell the 4GEE Home Router which has an optional aerial service but it is only mains powered.

 

Have you checked the Network Status Checker there & logged the problem?

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by deanquinlin Investigator
Investigator

Re: 4g mobile broadband signal

yes called them and they said an antenna!!!!!!!!!!!!!!!

when you say mains powered do you mean plugged into the mains or do you mean aerial connection , as the router is already mains powered and doesn't have to be mobile use as i am happy for it to stay static.

by Grand Master
Grand Master

Re: 4g mobile broadband signal

Hi @deanquinlin 

 

With this router you would be able fix an antenna.

 

https://shop.ee.co.uk/dongles/pay-monthly-mobile-broadband/4gee-router/details

 

It's mains powered, not mobile like the yellow one. If you have a static site caravan, then this maybe a better option than the yellow one.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: 4g mobile broadband signal

I meant the 4GEE Home Router is itself mains powered. It has no internal battery like the one you've got.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
by deanquinlin Investigator
Investigator

Re: 4g mobile broadband signal

THANKS.  Would this need a phone line ?

by Grand Master
Grand Master

Re: 4g mobile broadband signal

No, it's just like yours in that it gets its signal over the mobile network.

__________________________________________________________________________________________
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.