by pamsfantasia
New Member

4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one day

Topped up 7Gb on 5th June, have done about 10 card transactions only, and usage on account page shows 100Mb data eaten already. Seems excessive.

5 REPLIES 5
by Grand Master
Grand Master

Re: 4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one

@pamsfantasia   You’ll need to call the mobile care team about this.  

by
EE Community Team

Re: 4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one

Hi @pamsfantasia,

 

Welcome to the community 🙂

 

Is this a bundle you usually buy and does it last you the month?

 

Have you changed the way you use your phone or the make/model of the phone?

 

We have a great article here on the community about how much data you are using.

 

If you would like an answer that is specific to your your usage and account, our customer care team will be able to access this for you and talk you through your usage.

 

 

Alex 🙂

 

 

by Grand Master
Grand Master

Re: 4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one

@Alex_S : It's not a phone but a card reader.

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by Grand Master
Grand Master

Re: 4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one

Hi @pamsfantasia 

 

100mb isn't much for those transactions. You need to remember data used is both data sent and received. 

 

Thanks




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by Expert Contributor
Expert Contributor

Re: 4Gee only used with card reader. Used 10x/day. Why has it used 100Mb in one

Remember that you'll need data for card reader firmware updates, data tables, consolidation, handshaking etc as well as transactions. 

 

Whilst individual transactions probably use no more than 20Kb to 50Kb each, different makes of  card reader have an overall average data use that varies . I would speak to the card reader manufacturer for their advice on how much to allow.

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