07-06-2019 03:02 PM
Topped up 7Gb on 5th June, have done about 10 card transactions only, and usage on account page shows 100Mb data eaten already. Seems excessive.
07-06-2019 03:52 PM
@pamsfantasia You’ll need to call the mobile care team about this.
07-06-2019 05:31 PM
Welcome to the community 🙂
Is this a bundle you usually buy and does it last you the month?
Have you changed the way you use your phone or the make/model of the phone?
We have a great article here on the community about how much data you are using.
If you would like an answer that is specific to your your usage and account, our customer care team will be able to access this for you and talk you through your usage.
07-06-2019 06:51 PM
@Alex_S : It's not a phone but a card reader.
07-06-2019 10:14 PM
100mb isn't much for those transactions. You need to remember data used is both data sent and received.
10-06-2019 10:11 PM
Remember that you'll need data for card reader firmware updates, data tables, consolidation, handshaking etc as well as transactions.
Whilst individual transactions probably use no more than 20Kb to 50Kb each, different makes of card reader have an overall average data use that varies . I would speak to the card reader manufacturer for their advice on how much to allow.
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