by bodycombateer

4GEE not working

if i plug it into usb port, power button lights up as if charging but when i turn it on, all the lights come on but nothing seems to happen and it's not being discovered by laptop and tablet.


Tried pressing reset button but does nothing and can't access via cable

by Grand Master
Grand Master

Re: 4GEE not working

Hi @bodycombateer 


If the reset button doesn't reset your device, then you will need to take your device into EE to send off for repair.



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by Grand Master
Grand Master

Re: 4GEE not working

Login to your MBB router at with username/pwd as "admin"/"admin" or with the password found under the battery cover & check its Connection Status.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC

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