02-08-2017 12:53 PM
I have recently opened a new contract on a 4GEE Wifi Max device. Before that I was buying extra data on my EE phone contract every month - so it seemed like a good idea at the time.
Before getting the device, I was using around 9GB of data on my mobile phone - I was told this by the EE sales person at the time of getting the new device.
My device has an allowance of 30GB. There is only my mobile phone connected to it and no other device at all. My data renews each month on the 20th of the month.
I beleive that there is either an issue with my device or there is an issue with how much data is being used for simple taks on my mobile phone. I seem to have run out of data within 13 days without doing anything extra on my phone that I previously did before getting the deivce.
How have I gone from using 9GB to using 30GB to do pretty much the same thing?
I have seen quite a few posts around the same thing but none seem to have an answer. Surely EE can't just make a different device use data quicker?
02-08-2017 05:35 PM
I had just downloaded the EE app which says I still have 22GB of data so it seems there is just an issue with my device.
It does turn on and flashes but then goes off. My phone still says it is connected to the wifi but nothing actually works on my phone.
by Wano69 2 weeks ago