04-12-2018 09:49 PM
Hi there, Trying to connect my Amazon Echo to my 4G Router and it says its connected but isnt online (ie I cant access Amazon music).
I am unsure what settings (if any) I need to change on my router.
04-12-2018 10:44 PM - edited 04-12-2018 10:47 PM
@nsimmons10: You shouldn't need to change any settings of the router.
Does it have a data allowance left? What exactly does texting AL to 150 from a device connected to it report? Or browse to http://add-on.ee.co.uk/status ?
Can you connect to it from your mobile phone, PC or other device & use the Net OK?
Aside from Amazon Music does Alexa answer general Qs like "What's the weather like now"?
07-12-2018 08:15 PM
Thank you for the reply, other devices are connected to it- only laptop and phone. It wont let the TV connect to it, well it does but wont load iplayer/ amazon/ netflix etc
100GB of data left.
And yes she came do the weather and other internet related things- just not music!
08-12-2018 12:21 AM
So it is connected to the Echo if she answers the weather. Do you have an Amazon Music subscription?
08-12-2018 07:58 AM
What's wrong with the TV? Can't you even run programmes from iPlayer on it?
09-12-2018 12:41 AM - edited 09-12-2018 12:42 AM
Have you connected the TV to the router by WiFi? What happens when you try?
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