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4G Mini WiFi keeps dropping off and needing a restart

Hello! I've just got the 4g mini wifi router and seems to work fine for awhile at around 8-11mb/s and then it will suddenly slow down to less than 0.2mb/s and then just stop. It'll need a restart and then it'll be good for another half hour. Seems to work great when it it but just drops out of connections a lot

Any advice would be great 🙂

3 REPLIES 3
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EE Community Support Team

Re: 4G Mini WiFi keeps dropping off and needing a restart

Hi @Fin121

 

Thanks for coming to the community.

 

Do we have any network problems showing for your area on our EE Network Status Checker?

 

If you enter your postcode this will show you service information for your area.

 

Thanks 🙂

 

Leanne.

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New Member

Re: 4G Mini WiFi keeps dropping off and needing a restart

I am also having this problem. I only received it yesterday and my laptop or TV is not even recognising that I have it. I am not sure if its the range etc

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EE Community Support Team

Re: 4G Mini WiFi keeps dropping off and needing a restart

Hi and welcome to the community, @naaklokai2

 

How close is the router to your laptop and TV? Does it make a difference if you take the laptop closer?

 

How does the estimated coverage show on our coverage checker?


Chris

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