25-02-2018 05:11 PM
Hi All, I recently bought the EE landline and EE broadband as well as the EE 4G router broadband. It all seemed good as I was testing but when I tried to connect up the rest of the family everything went pear-shaped.
If my son is gaming and then someone else streams a show, the game suddebly pings at over 400ms and the connectino drops so a single bar )the dreaded red bar).
Also the NAT is type 3 or strict and you cannot change it, sure you can activate UPnP but without port forwarding on this router itspointless, as it doesnt work, there is no way to change the NAT on this router, and I think this is what is causing the issues Im having whenever mpre than one user uses the system at the same time.
Any help or advice would be apprecited, cheers.
25-02-2018 06:02 PM - edited 25-02-2018 06:03 PM
@tsne16487: Sorry, is this about a mobile BB router, as per title, or fixed landline BB, as per text? There is an answer for fixed BB.
Which router have you exactly?
25-02-2018 06:19 PM
Hello @tsne16487 up to 30 devices can be connected to the EE 4G router at once.
EE do use CGNAT and this can cause issues but general gaming and streaming should be OK. Does this continue after restarting the router?
25-02-2018 07:47 PM
Hi tm90 yes it contnues after restarting, the thing that bothers me is that they sold it as a fantastic alternative for gaming, but it just isnt. I dont mind spending money if it works, but this clearly doesnt.
25-02-2018 08:16 PM - edited 25-02-2018 08:17 PM
What download speeds do you get when you have nothing streaming or any games being played? Are you getting enough to cope with gaming and streaming at the same time?
I have had a 4G router for nearly two years and I have never had a problem streaming Netflix, Amazon Prime, YouTube or BBC iPlayer/ITV Player/4oD. I have used it a little for gaming but only uploading saves/downloading updates not for online multiplayer games.
26-02-2018 12:17 PM - edited 26-02-2018 12:19 PM
I get normally around 6mb but its ok with tflix as you can restrict bitrate per user which is advantageous.
But the wife streams Hayu and that just steals all the bandwidth it can.
26-02-2018 12:26 PM
6mb is not much at all for combined streaming and gaming. It seems to be choking your connection which would explain why you get such a high ping when gaming.
Is that the best 4G speeds you can get? Have you tried moving the device around? Upstairs windows are usually the best places.