by mindsgonewild Investigator
Investigator

Updates to iOS App

the iOS App was last updated a year ago, so supporting iOS10...... will there be any update coming soon given iOS12 is about to be released? 

 

Or is the app and the 4GEE Action Cam now a defunt product with no support? 

5 REPLIES 5
by
EE Community Support Team

Re: Updates to iOS App

Hi @mindsgonewild

 

Welcome to the community. Smiley Happy

 

Which app are you referring to? The My EE app?

 

Chris

by mindsgonewild Investigator
Investigator

Re: Updates to iOS App

Hi Christoper, the 4GEE Action Cam app

by
EE Community Support Team

Re: Updates to iOS App

Ah, of course, thanks @mindsgonewild.

 

We no longer sell the Action Cam, but, we do have support teams for those of you who need some help.

 

Have you got a problem with your Action Cam/app?

 

Chris

by mindsgonewild Investigator
Investigator

Re: Updates to iOS App

Mainly lack of iPhone X support, issues exporting videos from the app to the camera role. 

 

The app app also hasn’t been updated since iOS 10 - Apple are about to drop iOS 12. 

by
EE Community Support Team

Re: Updates to iOS App

I recommend having a chat with our technical support team, @mindsgonewild.

 

They're in the best position to help you with this.

 

Let us know how you get on.


Chris

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