by jimdhope Investigator
Investigator

Unable to live stream to Facebook (unsecured connection)

Hi everyone,

 

when setting up up my action cam via iOS (iPhone & iPad) I keep getting the following error:

69403FD1-DCA2-420E-A55D-B78299134CC8.jpegiOS Error

 

 I wondered if there was going to be an update to the app to fix this issue any time soon as the app hasn’t been updated in over a year (to fix the previous white screen of death error I believe).

 

whilst I can still record footage to a memory card the live streaming features were great when I was doing live events.

 

Thank

 

Jim

3 REPLIES
by Grand Master
Grand Master

Re: Unable to live stream to Facebook (unsecured connection)

@jimdhope  Have you checked to make sure the camera is on the lasted firmware? 

by jimdhope Investigator
Investigator

Re: Unable to live stream to Facebook (unsecured connection)

Thanks for getting back to me @Chris_B.

 

I attempted a firmware upgrade but the action camera is up to date.

by
EE Community Support Team

Re: Unable to live stream to Facebook (unsecured connection)

Good Morning @jimdhope

 

If your action camera is on the latest firmware I would recommend giving us a call so we can look at this further. 

 

Keep me updated on how you get on,

 

Katie Smiley Happy

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