by Brindlm Investigator
Investigator

Action cam app preview problem

Hi, I have the action cam working and it will preview on the watch but will not preview on the app.

 

All other functions work on the app and the phone.

5 REPLIES
by
EE Community Support Team

Re: Action cam app preview problem

Hi @Brindlm,

 

Thanks for joining the EE Community. Smiley Happy

 

Have you tried deleting the app and reinstalling?

 

If you have and are still experiencing the same issue, please leave feedback in the app store so our developers can look into it for you.

 

James

by Brindlm Investigator
Investigator

Re: Action cam app preview problem

I have tried reinstalling a few times and still it will not preview. 

by
EE Community Support Team

Re: Action cam app preview problem

Hi @Brindlm

 

Have you tried a master reset on the camera and try to repair the camera and app?

 

Many thanks,

 

Lee

by Brindlm Investigator
Investigator

Re: Action cam app preview problem

I have tried a factory reset on the camera from the settings in the app. 

by
EE Community Support Team

Re: Action cam app preview problem

Thanks for trying those steps @Brindlm

 

Please leave feedback in the app store so this can be addressed by the app developers.

 

James

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