by mark59
Visitor

why can't I see my data use on the ee app

I have an s10+ and a Galaxy watch both on ee and I rang them and asked for my bill to be on different days, phone and watch separate, since then I can't see the data usage of my phone on the app.

1 REPLY 1
by
EE Community Support Team

Re: why can't I see my data use on the ee app

Hi @mark59.

 

Welcome to the community.

 

It sounds like the two devices may now be on different accounts.

 

I'd recommend getting back in touch with our Customer Care team and letting them know what's going on.

 

Jon

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