by ryomaden
Explorer

website not loading

I am having problems with a website loading

www.theshavingroom.co.uk

It is working on my other devices (not EE) and also when I use a vpn on mobile data it will load. How do I get this resolved? 

Thanks

4 REPLIES 4
by Profile closed
Not applicable

Re: website not loading

@ryomaden check the security settings in your browser Settings. 

by ryomaden
Explorer

Re: website not loading

Security settings are fine. It works at home on wifi and If I switch on a VPN from my phone and open the website it is working. When I switch back to EE data it closes the connection.

 

by Profile closed
Not applicable

Re: website not loading

@ryomaden is Content Lock in your MyEE app off? 

by Ace Contributor
Ace Contributor

Re: website not loading

Looks like the usual EE problem of no IPv4 browser fallback when there's an IPV6 AAAA record for the server.

 

The server owner needs to sort it.

Let's get started

Join the EE Community to ask, answer, learn and share.