by steve75
New Member

waiting for network issue, tried all the online fixes but nothing works

hi, p smart 2019, wating for network issue on messenger, wont send images on whats app and snapchat wont send messages.  cant link to web when not on wifi. but 4g showing, tried all the help guides in here and youtube.  reset app preferences, restarted phone, mobile data is on as ir roaming..........

 

thanks

2 REPLIES 2
by
EE Community Support Team

Re: waiting for network issue, tried all the online fixes but nothing works

Good Afternoon @steve75

 

Thanks for coming to the community.

 

Have you got content lock switched on? 

 

Please try remove this and see if this improves. 

 

Katie 🙂

by Grand Master
Grand Master

Re: waiting for network issue, tried all the online fixes but nothing works

Could be your Switching Content Lock OFF or ON . It is switched on on new & upgraded contracts & seems to affect social sites. If just switching it OFF doesn't help, try switching it to STRICT, reboot your device and then switching it to OFF. That is seeming to do the trick.

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