by Amy27
Visitor

topped up £15 last night and my pack hasnt renewed AGAIN!

 
1 REPLY 1
by
EE Community Support Team

Re: topped up £15 last night and my pack hasnt renewed AGAIN!

Hello there @Amy27

 

Thanks for coming here.

 

If you text BALANCE to 150 what reply do you get?

 

Also, can you text NOW to 150 and see if the pack starts for you.

 

Thanks, Leanne 🙂

 

 

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.

Recent solutions