by Greenz
Explorer

shared data

Hi, i upgraded my phone online last week, data plan is now showing as shared, i didnt ask for a shared plan and dont want one, why has it been automatically added?

3 REPLIES 3
by Grand Master
Grand Master

Re: shared data

@Greenz   It only shows that at present because you've upgraded and your old tariff hasn't reached its minimum term just yet once it's has I will change and will no longer say it's shared.  

by Greenz
Explorer

Re: shared data

Okay, thanks very much, rang EE this morning and they have now removed it.

by
EE Employee

Re: shared data

Hi @Greenz and welcome to the Community.

 

The Shared plan features whilst on any singular account is not affecting any data or tariff.

 

It is a way to allow your tariff to share data if you were to add any shared plans in the future.

 

Many thanks,

 

Lee

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