by Sautermeister Investigator
Investigator

"sharing your 4GEE plan's data" - how can I confirm who I am sharing with?

"sharing your 4GEE plan's data" - how can I confirm who I am sharing with?

7 REPLIES 7
by Grand Master
Grand Master

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

@Sautermeister  Who ever is on your account is who your sharing with. 

by Sautermeister Investigator
Investigator

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

Thanks Chris B. I have 4 phones on my account. So what happens to their data allowance? Do they start using my allowance when theirs is entirely consumed?

by Grand Master
Grand Master

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

@Sautermeister   If they have their own allowance then they are not sharing your allowance.  A share allowance is only one allowance from one account.  

by Sautermeister Investigator
Investigator

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

Ok thank you! So what do I need to do to enable the other 3 phones on my account to use the shared data. Do I need to change each of their plans?

by
EE Employee

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

Hi @Sautermeister and welcome to the Community.

 

Please do get in touch with our Customer Service Team as here on the Community we do not have access to any customer account.

 

Let us know how you get on though,

 

Lee

by Sautermeister Investigator
Investigator

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

I popped into the EE store this afternoon. As it stands the other 3 phone contracts need to be ready to upgrade before they can benefit from the "shared data". Luckily they all come up in about 3 weeks so I will just wait until then and make sure the new contracts are "shared data" enabled.

by
EE Employee

Re: "sharing your 4GEE plan's data" - how can I confirm who I am shari

Hi @sautermeister 

 

Many thanks for popping back to let us know.

 

Many thanks,

 

Lee

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