24-09-2018 11:23 AM
I just bought an iphone 8 for my daughter and it’s showing a 4g signal but she is unable to connect. Also while I’m here, the new phone is on EE as was her old one, what do I need to do for her to keep the same number
24-09-2018 12:24 PM
@Yellergixer, Were you able to put her SIM card in that she already had or did you put a new one in?
Either way it should work and she will not lose her number. I have used the same SIM card for my phone as it is a nano sim, you do not need to use a new one, it should work, she will keep the same number.
28-09-2018 06:38 PM
Here we go.... I tried to get the data turned on on my daughters new phone. I did a thread about this earlier in the week. It was nearly sorted by EE porting her old number onto the new sim. It worked for just about a day then the number reverted to the new sims number and data went off again. I recontacted EE via the chat (as I'm working abroad in Sauda Arabia) and he said he'd seen an error in the porting and he would get it corrected, which he said would take less than 24hrs and he would phone her to ensure all was working well. Suprise suprise, it did not work and (probably as its Friday) he did not phone. EE are impossible to phone on a Friday (I waited in a B*****Y queue for 9 1/2 minutes before I applied for another mortgage to pay for the call) Is there any other way of getting in contact with the useless EE people without advertising how rubbish the service has been this week all over this page. I take it my daughter will be without her phone all weekend now
29-09-2018 09:45 AM
by max1486 Tuesday