by DI7
Explorer

my phone is connected to 4G but facebook, messenger and Instagram won't load

 
1 SOLUTION

Accepted Solutions
by Profile closed
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Solution

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

Hi @DI7 

 

Go to your online EE account and try switching your Content lock to STRICT, reboot your device, and then switching your content lock OFF !

You might need to try this a couple of times!!

 

This should fix your issues.

 

Thanks 👍

 

BustaCrabb

5 REPLIES 5
by Profile closed
Not applicable
Solution

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

Hi @DI7 

 

Go to your online EE account and try switching your Content lock to STRICT, reboot your device, and then switching your content lock OFF !

You might need to try this a couple of times!!

 

This should fix your issues.

 

Thanks 👍

 

BustaCrabb

by DI7
Explorer

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

I've tried a few times and it still doesn't work, any other options thanks

by Profile closed
Not applicable

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

Hi @DI7 

 

Sorry!

It didn't work😞

You could try DEACTIVATING the content lock and see if that helps ?

 

Other than that I have no further solutions!

So you may need to call EE CS and let them look into it for you!👍

 

Thanks

 

BustaCrabb

by DI7
Explorer

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

Its worked!!!!!!!!! Thanks so much BustaCrabb 😀

by Profile closed
Not applicable

Re: my phone is connected to 4G but facebook, messenger and Instagram won't load

Hi @DI7 

 

Wow! 🤗

 

What did you do ?

 

That's great news!

 

Cheers 👍

 

BustaCrabb

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