by mrmonkey02
Explorer

my mobile data isn't working and i haven't ran out?

i have an iphone 5s and use the 12gb of data and unlimited calls and text package. up until a few days ago everything was working fine but now my data wont work. i have checked and i havent ran out i still have 7.8gb left. can anyone help ?

1 SOLUTION

Accepted Solutions
by mrmonkey02
Explorer
Solution

Re: my mobile data isn't working and i haven't ran out?

my mobile data is now working however i havent done anything to my phone  im unsure what has happened but atleast it is working now.

3 REPLIES 3
by Grand Master
Grand Master

Re: my mobile data isn't working and i haven't ran out?

@mrmonkey02 

Is cellular data enable on the device?  

Have you allowed the apps to use cellular data ?  

Have you tried a network reset on the device? 

by mrmonkey02
Explorer
Solution

Re: my mobile data isn't working and i haven't ran out?

my mobile data is now working however i havent done anything to my phone  im unsure what has happened but atleast it is working now.

by
EE Employee

Re: my mobile data isn't working and i haven't ran out?

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