12-05-2017 09:09 PM
hello my econd month my bill is doble to what it says on contract ,my uisual bill is 20£ ,second month i been charged 38£ ,i cant understand wat is eating my money,can you help please
12-05-2017 09:11 PM
Your bill should itemise what it's for.
12-05-2017 09:29 PM
I'll tag some of the EE staff on here so they can have a look at this and forward it to the correct people to look in to it.
13-05-2017 09:24 AM
Welcome to the EE Community.
Please take a look at your bill in My EE and you should be able to see what the extra charges are for.
If it looks like you have been charged incorrectly, please get in touch with customer services so a member of the team can correct this.
Hope this helps.
13-05-2017 01:09 PM
My second month was a lot higher (£24 instead of £17) but my third bill was onlt £11 so it just about balances out. This is due to the way EE pro-rata your first month.
by max1486 yesterday
by Maisie2 Saturday