by Zara96
New Member

mobile data showing as 'error'

I have done the following so far:


Turned aeroplane mode on for 5 seconds then off

Restarted Iphone

Completed a software Update

Removed sim and placed back into iphone

Checked network status checker


The problem still remains. 


by Grand Master
Grand Master

Re: mobile data showing as 'error'

Where is it showing as an error? Do you have Mobile/Packet Data switched ON?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC
EE Community Support Team

Re: mobile data showing as 'error'

Hi there @Zara96


Thanks for coming to the community 🙂


Can you make calls and send texts?


Is this a new SIM and new phone?


Speak soon.


Leanne 🙂

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.