by mdagli1
Explorer

lumia 650 dual sim data not working

Just recieved it from Amazon. WiFi works fine but the mobile data connection is unstable. The top bar shows data being transmitted but browser and other apps don't work. Phoned EE to refresh connection but still not working. Didn't have this problem with my 640. Please help

1 SOLUTION

Accepted Solutions
by Grand Master
Grand Master
Solution

Re: lumia 650 dual sim data not working

@mdagli1.  Is it not working or is it unstable ?  As you have said both. 

 

 Have you put the correct APN settings in to the device ? 

 

Have you tried putting the sim card in the other sim position ? 

4 REPLIES 4
by Grand Master
Grand Master
Solution

Re: lumia 650 dual sim data not working

@mdagli1.  Is it not working or is it unstable ?  As you have said both. 

 

 Have you put the correct APN settings in to the device ? 

 

Have you tried putting the sim card in the other sim position ? 

by mdagli1
Explorer

Re: lumia 650 dual sim data not working

yes! That fixed it!

 

never needed to enter the APN & MMS settings before...

 

thanks 

 

by Grand Master
Grand Master

Re: lumia 650 dual sim data not working

Hi, 

 

Are you on EE, Tmobile or Orange? 

 

Are you trying to connect to 4g or 3g?

 

Thanks 

 

 




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Highlighted
by
EE Community Support Team

Re: lumia 650 dual sim data not working

Great news @mdgali1.

 

Glad that has fixed it for you 🙂

 

Have a great day.

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