by Jynx
Visitor

just recently my htc 10 will not connect to EE mobile data

recently my htc 10 will not connect to my data it just constantly says disconnected and when i connect to home wifi and try to ooen the my ee app it just says there was a problem on there end i havent been able to use my data for awhile now ive tried everything

2 REPLIES 2
by Ace Contributor
Ace Contributor

Re: just recently my htc 10 will not connect to EE mobile data

HI, 

@Jynx

http://setup-ee.wdsglobal.com/internet

Click on above link find your phone manufacturer and model send settings on your phone and install them. 

Hopefully it will work for you. 

Thanks 

by
EE Community Support Team

Re: just recently my htc 10 will not connect to EE mobile data

Hi @Jynx,

 

Thanks for joining the EE Community. Smiley Happy

 

Are you only having this issue in one location or everywhere?

 

Is mobile data turned on in your settings?

 

Are you using a pay as you go or pay monthly plan?

 

James

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