by Monkey3 Investigator
Investigator

iPhone 7 Plus data not working with 3G

 
4 REPLIES 4
by Monkey3 Investigator
Investigator

iPhone 7 Plus data not working with 3G

My phone connects to dara with 4g and is fine with WiFi, when try to use safari on a 3G connection I get a message about data not being turned on. Data is on and done all the normal fixes but no avail

any help please

by
EE Community Support Team

Re: iPhone 7 Plus data not working with 3G

Hi @Monkey3


Welcome to the community.

 

Are there any maintenance works in your area? You can check on our network status checker.

 

Chris

by Monkey3 Investigator
Investigator

Re: iPhone 7 Plus data not working with 3G

Many thanks for the reply I have just checked there are no issues in my area I still have the problem ☹️

by
EE Community Support Team

Re: iPhone 7 Plus data not working with 3G

Thanks for checking, @Monkey3

 

Could you try resetting your network settings please?:

 

Tap Settings > General > Reset > Reset Network Settings > Follow prompts.

 

You may need  to set up your WiFi connections again after this.

 

Chris

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