by ste2 Established Contributor
Established Contributor

iOS 11.03 iPhone 7! 4G data speed slow

As title really says! Ever since upgrading to iOS 11.03 my 4G speed has been so painfully so I wonder if anyone has had this trouble. It was fine before the latest update. Is there anyway I can go back to the previous update?

11 REPLIES 11
by Star Contributor
Star Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

What is making you feel that 4G is painfully slow? Is it facebook messages loading slowly, videos buffering etc?

Can I take a postcode of where this is happening so can check out the mast situation?

 

Myself and lots of friends upgraded and have had no issues with data speed.

by ste2 Established Contributor
Established Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

3695E089-F542-4012-8CC1-DD80AFE2C7DD.pngThis is my current 4g speed in postcode GL2 2GN

by Star Contributor
Star Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

I'm afraid we can't see images until they're moderated. Could you describe what the image shows?

by ste2 Established Contributor
Established Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

My current 4g speed!

download 1.57mbps

upload 7.48mbps

 

location gloucester GL2 2GN

 

it was fine till the update 

by Star Contributor
Star Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

Have you tried other speedtest apps because they can sometimes misreport. Is it the same in other places.

 

Certainly, I cannot see anything wrong in your area from what I have access to and cannot understand how an iOS update would cause that.

by ste2 Established Contributor
Established Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

I’ve tried other apps and it’s still the same. It’s only in that area it’s fine in other places.

by lcsmith202
Explorer

Re: iOS 11.03 iPhone 7! 4G data speed slow

I'm also having connection speed problems in the Gloucester area.

 

I went to the ee network status updates page and put in my postcode. It appears that ee are aware of the problem and are trying to fix it.

by lcsmith202
Explorer

Re: iOS 11.03 iPhone 7! 4G data speed slow

In fact, I'm in GL2 area as well so perhaps it's to do with the cell tower around here.

 

Can we get someone from EE to get it checked out?

by Star Contributor
Star Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow

There is a problem on a nearish site to you but I can’t see it causing your problem.

 

I’m sure one of the Community Admin team will see this and look into it. 

by ste2 Established Contributor
Established Contributor

Re: iOS 11.03 iPhone 7! 4G data speed slow


@lcsmith202 wrote:

In fact, I'm in GL2 area as well so perhaps it's to do with the cell tower around here.

 

Can we get someone from EE to get it checked out?


So glad it’s not just me! This started last week the speed is terrible 

by
EE Community Support Team

Re: iOS 11.03 iPhone 7! 4G data speed slow

Hi @ste2,

 

I can't see any network issues in your area at the moment.

 

Please report it via the network status checker and we'll get it looked into for you.

 

Thanks

 

James

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