by RockB88

i need help to sort out a query about my data usage!

According to my data usage I've used 1.6gb of data in 3 days? Friday I was at work and then when I got home was connected to my wifi. Saturday I was at home majority of the day and when I was out I was with my niece so barely used my phone, and when I was out I connected to the cloud...wifi. And this morning I started getting warning messages about my data and again have been connected to wifi all day yet I'm 'nearly at my limit'. Please tell me how this is possible? 

by Grand Master
Grand Master

Re: i need help to sort out a query about my data usage!



What phone do you have? 


It sounds like you weren't connected to wifi and you maybe using date.  You should have a data monitoring app on your phone which will tell you what you were using and if on WiFi or the network. 



To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.

Can't find what you're looking for?

One of these options may help you find the answers you need.

Let's get started

Join the EE Community to ask, answer, learn and share.