by chris225 Investigator
Investigator

how have I used all my data when I been asleep and phone was off and charging

how have I used all my data when I been asleep and
phone was off and charging

5 REPLIES 5
by Ace Contributor
Ace Contributor

Re: how have I used all my data when I been asleep and phone was off and chargi

HI @chris225@Have you received a text you use your all data?

Please check with this http://add-on.ee.co.uk link via your mobile data (not on WiFi ) where you can see your correco data amount.

Thanks 

by chris225 Investigator
Investigator

Re: how have I used all my data when I been asleep and phone was off and chargi

yes, received one saying 80% used, then another one saying 100% used, even though i was asleep

by Ace Contributor
Ace Contributor

Re: how have I used all my data when I been asleep and phone was off and chargi

HI @chris225

Sometime you get wrong system generated messege.

You can always check your correct amount of data via this link http://add-on.ee.co.uk

Thanks 

by chris225 Investigator
Investigator

Re: how have I used all my data when I been asleep and phone was off and chargi

says nothing left

by
EE Community Support Team

Re: how have I used all my data when I been asleep and phone was off and chargi

Hi @chris225,

 

Welcome to the EE Community.

 

Your phone must have reached the end of your data allowance before it was turned off.

 

You can check which apps have used data in your phones settings.

 

To purchase a data add-on please visit add-on.ee.co.uk.

 

Thanks

 

James

 

 

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