by oet13
New Member

how do i remove a fixed add-ons?

Hi, I had purchased a £4.99 for 1GB data when I was out of data. 

I no longer need one as my monthly plan has started. How do I remove the fixed data-ons? 

Thank you.


by Grand Master
Grand Master

Re: how do i remove a fixed add-ons?

You need to phone EE to cancel this recurring add-on.

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To phone EE: The local rate landline number +44 207 362 0200 or Freephone +44 800 079 8586 - Option 1 for Mobiles; Option 2 for 4G WiFi; Option 3 for Home Broadband & EE TV.

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EE Community Support Team

Re: how do i remove a fixed add-ons?

Hi @oet13


Welcome to the community. 🙂


Did you get a chance to speak to customer service team?


They have access to your account and will be able to sort that out for you.



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