by Jarzinio
Explorer

how do I get the free 5gb of data and 500 free minutes

I have a  friend that ordered online a Pay as You Sim

She put it into her phone and was delighted to find that she had %GB of data free and 500 minutes

I ordered that same and was told by customer services that I had to pay £15 to get the plan that she got free

Why is this?

5 REPLIES 5
by Grand Master
Grand Master

Re: how do I get the free 5gb of data and 500 free minutes

Hi @Jarzinio 

 

EE periodically give out bonuses or promotions. Your friend got lucky.

 

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 07953 966 250 from any other phone.

EE standard opening hours are 8am to 9pm weekday, 8am to 8pm on weekends.
by
EE Community Support Team

Re: how do I get the free 5gb of data and 500 free minutes

Hi @Jarzinio

 

Welcome to the community. 🙂

 

You could get one of these messages in future. Keep an eye out for it.


Chris 

by Jarzinio
Explorer

Re: how do I get the free 5gb of data and 500 free minutes

What messages !?

I just want an answer to original question 

How did my friend get 5GB of Data and 500 free minutes on her pay as go sim and not pay a single penny

 

by Bill_B Contributor
Contributor

Re: how do I get the free 5gb of data and 500 free minutes

@Jarzinio You got an answer from Northerner i.e. 'EE periodically give out bonuses or promotions. Your friend got lucky.'

 

You didn't get lucky. Your friend did.

by
EE Community Support Team

Re: how do I get the free 5gb of data and 500 free minutes

A promotion/bonus message, @Jarzinio 🙂

 

Chris

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