by pjmeehan3
Visitor

ee are charging me for a phone line i don't have

Hi All

 

Major gripe time, EE are charging me for a phone line I do not have, how can this happen ?

 

Also any one having difficulty downloading bills, I have just tried to download my June and July bill for my accountant and keep getting the message that the bill may have been moved or deleted but by who, if you want to apply for a paper bill then EE want to charge, should they not just get their site sorted out so that they provide some small bit of client service rather than just making everything as difficult as possible.

2 REPLIES 2
by Brilliant Contributor
Brilliant Contributor

Re: ee are charging me for a phone line i don't have

If you are being billed for something you haven't got then I suggest you ring EE and get this cancelled and refunded. There is no account access on this forum.


BrendonH (Android Expert) Samsung Galaxy S10+ (Pie 9.0)
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by
EE Community Support Team

Re: ee are charging me for a phone line i don't have

Hi @pjmeehan3,

 

Welcome to the EE Community.

 

Have you spoken to customer services about the extra plan on your bill?

 

Have you tried downloading your bills via a different web browser?

 

Thanks

 

James

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