by Maero
Explorer

e-sim Data

Hello Since I’ve switched to the e-sim my data has slowed down remarkably. The data service is just intermittent and stops most of the time. I only have the e-sim and no physical sim at the moment. Any ideas? Thanks. 

4 REPLIES 4
by Profile closed
Not applicable

Re: e-sim Data

Try a network reset.

by Maero
Explorer

Re: e-sim Data

How do you do that?
by Profile closed
Not applicable

Re: e-sim Data

Settings>General>Reset>Reset Network Settings.  Follow the prompts until your iPhone automatically reboots.

 

You will need to re-enter any previously saved WiFi passwords though after doing this, however, no other data will be lost.

by
EE Community Support Team

Re: e-sim Data

Hi @Maero

 

Welcome to the community. 🙂

 

Did @Profile closed's advice help?

 

It may be worth checking the network status in your area too.

 

Chris

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